Hotmail support
MSN Messenger
Membership support
Make ninemsn home
Contact Us

ninemsn tools

ninemsn Search
List your site with ninemsn Search.

Windows Media Player
Upgrade to the latest version of Windows Media Player here.

How do I uninstall MSN Messenger if I have problems?

If you would like to uninstall MSN Messenger, please follow the steps below:

1. Exit out of MSN Messenger by clicking on the small green man icon with your right mouse button and choosing Exit.

2. Go to your Start menu, choose Settings, then choose Control Panel

3. From within the Control Panel, double-click on the icon Add or Remove Programs.

4. Scroll through the list until you see MSN Messenger 6.0 — click once on this program to highlight it, then click the Add/Remove button to remove it (if you are using Windows XP there is simply a Remove button rather than an Add/Remove button).

5. Follow the onscreen prompts, then restart your computer.

If you are still experiencing difficulty downloading the software after this, please contact MSN Messenger Support here.

Was this support article helpful?
not helpful very helpful

Do you have any comments regarding this support article?
  • How could we make this article better?
  • Have you noticed a typo or incorrect spelling?
  • Did you find this article easy to follow?

ninemsn collects this information for the purpose of evaluating your feedback and may capture your IP data to identify specific trends. We will not disclose your personal information to any other third party without your express consent. For more details about ninemsn’s privacy policy, please click here.


Return to the Messenger Support page
Return to the Support home page