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HotmailÒ support: warning messages

Example error message
  • "The page you are about to view is unsecure..."
  • "Your certificate has expired"

Cause
  • This is caused when the security settings within your browser are set to medium or higher. These messages are only warning notices. They will disappear after the first time you click OK.
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Responding to warning messages
SSL
If you see a message to notify you that you are entering or leaving a secure connection when you try to sign in, you should choose to continue or you will not be able to sign in. If you are behind a firewall or proxy that does not support secure connections (for example, if you are accessing the Internet from a computer that is part of a corporate network), speak with your local system administrator to see if a solution can be reached using your network.

Cookies
If you see a message to notify you that a website is trying to send you a cookie when you try to sign in, you should choose to continue or you will not be able to sign in.

Your browser must support cookies and this option must be enabled to sign in. Generally, Microsoft Internet Explorer versions 4 or greater and Netscape Navigator versions 4 or greater will automatically support SSL and cookies.

NOTE: You can check your current version or upgrade to a newer browser such as Internet Explorer 6. Click here for further information.



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