Step 1.
Your web browser may not be up to date
Your Internet browser may not be compatible if it is an older version. The latest versions of three of the most popular free web browsers can be found by clicking the links below:
Step 2.
You may have old data in your browser that needs to be deleted
Temporary Internet files stored on your computer may be conflicting with files stored on the Internet. You may need to delete your temporary Internet files and cookies to resolve the issue. Select your browser from the links below for a
step-by step guide on how to do this:
Step 3.
Use a different web browser
It may be worth downloading a different web browser to the one that you are currently using. As most operating systems come with Internet Explorer, you may wish to try using either Mozilla Firefox or Netscape to see whether the problem lies with your browser or elsewhere. Click the links below to go to the respective websites of these browsers and download them:
If you are still unable to access your Hotmail account after going through the steps above, you will need to contact Hotmail Support directly for further assistance. Hotmail Support can be contacted by
clicking here.
Privacy:
ninemsn collects this information for the purpose of evaluating your feedback and may capture your IP data to identify specific trends. We will not disclose your personal information to any other third party without your express consent. For more details about ninemsn’s privacy policy, please click here.
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